Privacy Policy

This policy explains what personal information is collected through this website, why it is collected, how it is used and protected, and the choices available to you. It is written to reflect Alberta's Personal Information Protection Act (PIPA) and, where applicable, Canada's federal PIPEDA.

Who is responsible for your information

This website is operated by Ali Gaadoudi, active rehab specialist and personal trainer, based in Calgary, Alberta. Ali Gaadoudi is responsible for the personal information collected through this site and decides how it is used.

Sessions take place at GoPerformance Fitness Lab, which is a separate organisation with its own privacy practices. Information you send through this website is handled directly by Ali Gaadoudi; the circumstances in which some of it is passed to the facility are described below.

For any question about this policy or about your personal information, you can contact:

• Email: ali@agkinesiology.com
• Phone: +1 368-299-9789
• Sessions are held at GoPerformance Fitness Lab, 2123 33 Ave SW (Marda Loop), Calgary, AB

What information is collected

Through this website, the following information may be collected:

• Contact form — your name, email address, phone number (optional) and the content of your message. Because the form invites you to describe your pain or physical limitations, your message may contain health-related information, which is treated as sensitive and handled with additional care.
• Booking (Calendly) — if you book a discovery call, the details you enter into the booking calendar are processed by Calendly.
• Technical data — standard information such as browser type and pages visited may be processed by the services listed below.

Analytics. This site uses Cloudflare Web Analytics to count visits and see which pages are read. It measures pages, not people: it sets no cookies, stores nothing on your device, and does not build a profile or fingerprint of you. No advertising pixels are installed.

Marketing. The email address you provide through this site is used only to reply to you. This website has no newsletter sign-up and does not add you to any mailing list.

Why it is collected and how it is used

• To reply to your enquiry and arrange an assessment or session.
• To provide the services you request and to keep in touch about them.
• To operate, maintain and improve the website.
• To meet legal or professional obligations.

Your information is never sold, and it is not used for purposes unrelated to the ones described above without your consent.

Sharing with the training facility

Ali Gaadoudi does not handle memberships or payments. If, after speaking with him, you decide to train at GoPerformance Fitness Lab, the contact details needed to set up your membership — typically your name, phone number and email address — are passed to the facility so that it can register you and arrange your sessions.

This happens only when you decide to go ahead. If you simply write for information and take it no further, nothing is passed on. What you have told Ali about your pain, your injuries or your health is never shared with the facility: only the contact details needed to register you are passed on.

GoPerformance Fitness Lab is a separate organisation and, once your information reaches it, handles it under its own privacy practices. If you would prefer to contact the facility yourself instead, tell Ali and nothing will be passed on.

Consent

By sending a message through the contact form or booking a call, you consent to your information being used for the purposes described above. Because health-related details are sensitive, providing them is always your choice — you can simply describe your goal in general terms instead.

You may withdraw your consent at any time by contacting us, subject to legal and professional record-keeping requirements.

Third-party services

This website relies on the following external services, which may process your information or set their own cookies:

• Calendly — booking of discovery calls and sessions.
• Google Maps — map showing the training location.
• Google Fonts — typefaces used across the site.
• Netlify — hosting of this website and delivery of the contact form. Messages sent through the form are stored by Netlify and forwarded by email; the servers are located outside Canada.
• Cloudflare — website analytics, as described above. Processing takes place outside Canada.

Some of these providers store data outside Canada, which means the information may be subject to the laws of the country where it is processed. Calendly and Google Maps are only loaded after you accept cookies.

Cookies

The site uses only what is necessary to function, plus optional content from Calendly and Google Maps that may set their own cookies. When you first visit, you are asked to accept or reject the optional content. Your choice is stored on your device for 180 days, and you can change it at any time using the cookie preferences button at the bottom-left of every page.

If you reject the optional content, Calendly and Google Maps are not loaded at all.

How long information is kept

Messages received through the contact form, and booking records for people who do not go on to train, are kept for one year and are then securely deleted.

Client files — the records kept for people who train with Ali — are held for five years after the last session, and are then securely deleted.

Information is kept only as long as necessary for the purposes described in this policy or as required by law. You can ask for your information to be deleted earlier at any time by writing to ali@agkinesiology.com, and it will be deleted unless a legal or professional obligation requires it to be retained.

How information is protected

Reasonable physical, organisational and technical safeguards are used to protect your information against loss, theft and unauthorised access. Access is limited to what is necessary to provide the service. No method of transmission over the internet is completely secure, so absolute security cannot be guaranteed.

Your rights

Under Alberta's PIPA you may, subject to certain exceptions:

• Ask what personal information is held about you and how it has been used.
• Request access to that information.
• Request correction of inaccurate information.
• Withdraw your consent to further use.

Requests can be sent to ali@agkinesiology.com and will be answered within the timeframe required by law. If you are not satisfied with the response, you may contact the Office of the Information and Privacy Commissioner of Alberta.

Children

This website is not directed at children. Personal information about a minor is only collected with the consent of a parent or legal guardian.

Changes to this policy

This policy may be updated from time to time. The date at the top of the page indicates when it was last revised.